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New Dial-up Number
By Tom Thomas
Director of Technical Services

Computers often have similar attributes as say . . . your storage closet at home. Like your storage closet, your home computer may become cluttered with old junk that never will be used again, or brand new gadgetry that you have no use for or don't understand how to use, so it simply sits in your computer waiting for more useless utilities, drivers, programs - old or new - but all the same, useless. But unlike your closet, where you put stuff to get out of your way, clutter on your computer can get in the way of functional performance. So, though we are still in the middle of winter, let us start thinking about spring cleaning by getting rid of the clutter in our computers!

Since we are your Internet Service Provider, let's clean that clutter that may keep your Internet connection quality less than optimal starting with your Network settings. These settings often become a encumbered with unnecessary adapters, clients and protocol. These settings may often be installed transparently through old installations of other ISP software such as AOL, or even some networkable game installations.
To check your Network Configuration, follow these instructions:
1. 1. Click on the Start button in the lower left corner of your screen.
2. 2. Go up to Settings then click on the Control Panel.
3. 3. In your Control Panel, double-click on the Network icon - this will open you network properties window.
4. 4. Make sure that the Configuration tab is selected at the top left corner of that window.
5. 5. Your installed network components are listed in the big white box. Each component will have an associating icon next to it: installed clients will have a computer, installed adapters will have a network card, and installed protocols will have a network cable. A standard installation will contain one client, Client for Microsoft Networks, one adapter, Dial-Up Adapter, and one protocol, TCP/IP. Unless you have a network setup at home or other special networking needs, these are the only settings that should be in your Network properties.
6. 6. Remove any extraneous clients, adapters, or protocols not listed above simply by clicking on the network component that you want to remove, thus highlighting it, then click on the Remove button below the white box. Typical removable components include Microsoft Family Logon, AOL Dial-Up Adapter, IPX/SPX, NetBEUI, or anything with VPN in it.
7. 7. After your network spring cleaning is done (make sure that you still have Dial-Up Adapter and TCP/IP in your network settings), click on OK at the bottom. Your computer will tell you that it is building a driver database then ask you to restart your computer. Click on Yes when prompted.

Your network clean up is done! If you had to make many changes, your Internet connection may be vastly improved. If you have any questions, please email us at support@arq.net or give us a call at 333-1760.
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